Standard conditions and costs for maintenance work
Applicable in the absence of conditions and costs agreed upon and reserved for individual customers

Our Company commits to free replacement of parts defective at source for a period of 12 months. The replacement of electromagnets and power supplies is included, even if defective at source. Improper use of equipment and damage caused by third-party installations that do not comply with our standard are expressly excluded from the warranty. The guarantee shall be automatically forfeited if the customer has not fulfilled obligations relating to payments or if he or she modifies or tampers with equipment.

Testing must be carried out immediately at the end of works and in the presence of one of your employees, who must be authorised to sign the delivery report and the conformity of supply.

Regardless of the cause of the return, our consent must be obtained and the return DDT must contain the serial number of the machine for which the spare part or repair is being requested, to be indicated on the return note. Shipping costs for returned materials are at the Customer's expense. Shipping charges for material recognised as defective at source are at our expense. Materials returned without a packing list and serial number will be returned to sender.